Fluff in your iPhone charging port causing problems ?

iPhone fluff

Fluff in your iPhone charging port causing problems ?

Fluff in your iPhone Charging Port causing problems ?


We get contacted most days by people having charging issues with their iPhones. Either the port feels stiff and they have to force the charging lead in to make it work, wrapping the lead around the phone and holding it in place with a hairband, or just not knowing what to do and the phone going flat. Sometimes it pings to say its charging then pings again to say it isn’t. It’s a really common fault due to it’s design…and you won’t need a phone repair.

Why does this happen ?

Most of these problems are, well apart from the one with tin-foil in and the one with the stone in and the occasional one that has actually failed – just build up of debris and dirt, generally just fluff in the port. Because of it’s design it collects all sorts of debris from everyday life and is worse if you work in dirty and debris ridden environments like Farming, Machine Repair, Garages and similar but also from fluff in your trouser pockets. The compacted fluff we pull out is commonly grey/blue.

If you read this article you should check your port anyway maybe and save yourself some bother long-term. Most people’s port have the fluff in (see picture)

iPhone fluff

So recently as usual we get an appointment through from a customer..


This form was posted from url:http://mendmyiphone.co.uk/appointment/
Name: A Customer
E-mail: a.customer@emailaccount.co.uk
Subject: IPhone 6 charging dock faulty
Telephone Number:
Device: iPhone 6
Service: Charging dock replacement
Message: Please quote price for repairing


and we respond…


Morning A.Customer

Happy to do it  for you. We operate a mobile service where we come to you and fit at your home/workplace. It would typically take 20 minutes and would cost £39.99.

Before you decide to have the port replaced can I suggest you try poking around in the opening with a fine pair of tweezer or a stiff needle and see what comes out. You can’t do any damage but 1 in 3 charging port request I get are solved by taking fluff and debris out.


This is the response we get back…


Good morning,

That is a great tip! I had already tried to clean out the port, but gently using a toothbrush! I have just had a go using a needle and bingo – a ball of compressed dust popped out! It now seems to be ok.
I really appreciate your help, and rest assured that I will highly recommend your service!
Kind regards,

Even better we get the 5* review at the top because we helped someone help themselves. We love doing that. This is genuinely so common though. We see this all the time. It’s currently at 9 out of 10 callouts despite giving the advice over the phone we still turn up and pull fluff from the port at customers houses in York, Pocklington and all over North Yorkshire.
The best tools to have at hand are these cheap ant-static tweezers on Amazon: Tweezers
tweezers to remove fluff
Don’t forget we remove fluff from charging port free of charge if you pop into our repair centre in Market Weighton and we can simply repair your phone. Most iPhone 5 upward charging ports get full of fluff and it makes it difficult to charge. We have a few people in this week with dead phones. Wanting a new battery and we’ve cleaned the port. Plugged it in and saved customers £30-£40 on a Repair. We don’t even charge for the service.

About Mend My iPhone

We are a local repair business who provide fast, reliable and affordable repairs to mobile devices, tablets and laptops.

Market Weighton

9 Southgate, Market Weighton, YO43 3AF

01430 338906

Store Hours
Monday 09:00 - 15:00

Tuesday 09:00 - 17:00

Wednesday 09:00 - 17:00

Thursday 09:00 - 17:00

Friday 09:00 - 15:00

Saturday 10:00 - 14:00

Call Out Service

We also operate a call out repair business - so if you need us to come to you just ask.