Frozen iPhone Screen: 5 Quick Fixes to Get Your Device Working Again

Frozen iPhone Screen: 5 Quick Fixes to Get Your Device Working Again

May 10, 20253 min read

It happens to the best of us - you're in the middle of sending an important text, checking your email, or scrolling through social media when suddenly your iPhone freezes. The screen won't respond to your touch, buttons seem unresponsive, and panic sets in. Don't worry! A frozen iPhone screen is a common issue with several straightforward solutions.

Why Do iPhone Screens Freeze?

Before jumping into fixes, it's helpful to understand why your iPhone might freeze in the first place:

  • Low storage space - When your iPhone runs out of storage, it can struggle to perform basic operations

  • Outdated iOS - Running an old version of iOS can cause compatibility issues

  • Problematic apps - Some apps may conflict with your system or crash

  • Low battery - When battery levels get critically low, performance issues often follow

  • Overheating - Excessive heat can cause your iPhone to slow down or freeze

5 Effective Solutions for a Frozen iPhone Screen

1. Try a Standard Restart First

If your iPhone is responsive enough to power down normally, try this first:

  • For iPhone X and newer: Press and hold the side button and either volume button until the power off slider appears

  • For iPhone SE (2nd gen), 8, or earlier: Press and hold the side button until the slider appears

  • Drag the slider to turn off your device

  • After the device turns off, press and hold the side button until you see the Apple logo

2. Force Restart Your iPhone

When your screen is completely frozen and unresponsive, a force restart is your best option:

For iPhone 8 or later (including all newer models):

  1. Press and quickly release the volume up button

  2. Press and quickly release the volume down button

  3. Press and hold the side button

  4. Release when the Apple logo appears

For iPhone 7 and 7 Plus:

  1. Press and hold both the side button and volume down button simultaneously

  2. Release when the Apple logo appears

For iPhone 6s and earlier:

  1. Press and hold both the home button and side (or top) button simultaneously

  2. Release when the Apple logo appears

3. Close All Background Apps

Sometimes a single app can cause your entire device to freeze. Try closing all background apps:

  1. For iPhones with Face ID: Swipe up from the bottom and pause in the middle of the screen

  2. For iPhones with Home button: Double-click the Home button

  3. Swipe up on each app preview to close it

  4. Try using your phone again

4. Free Up Storage Space

Low storage is a common cause of performance issues:

  1. Go to Settings > General > iPhone Storage

  2. Review the recommendations and apps using the most space

  3. Delete unused apps, old photos and videos, or offload apps you don't use frequently

  4. Consider transferring media to iCloud or your computer

5. Update Your iOS

Outdated software can lead to compatibility issues and freezing:

  1. Connect to Wi-Fi

  2. Go to Settings > General > Software Update

  3. If an update is available, tap "Download and Install"

  4. Follow the on-screen instructions

What if Your iPhone Screen Goes Black?

If your iPhone screen has gone completely black and won't turn on, try these additional steps:

  1. Check the charging cable and power source - Connect your iPhone to a power source using a different cable and adapter if possible

  2. Let it charge for at least 30 minutes - Sometimes a completely drained battery needs time before showing signs of life

  3. Try a force restart while connected to power - Using the steps above for your specific model

  4. Check for physical damage - Examine your iPhone for signs of damage that might indicate a hardware issue

When to Seek Professional Help

If none of these solutions work, it might be time to contact Apple Support or visit an Apple Store. Consider reaching out for help if:

  • Your phone repeatedly freezes after trying all these solutions

  • You notice physical damage to your device

  • Your screen remains black even after charging and force restarting

  • You see error messages during restart attempts

Remember that regular maintenance like updating your iOS, freeing up storage space, and closing unused apps can prevent most freezing issues before they happen.

Blogging about phone related information and stories to hopefully keep our customers upto date with changes in technology and helpful advice

James (Mend My iPhone)

Blogging about phone related information and stories to hopefully keep our customers upto date with changes in technology and helpful advice

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