Choosing the Perfect Second-Hand Mobile Phone: A Comprehensive Buyer's Guide (Part 1)
In a world where technology evolves rapidly, selecting the right second-hand mobile phone requires careful consideration to ensure it aligns with your unique preferences and needs. As your virtual sales advisor, I’ll take you through a detailed exploration of key aspects, guiding you towards an informed decision to find the ideal second-hand phone for you.
1. Picture Quality:
When venturing into the realm of second-hand mobile phones, one pivotal factor to ponder is picture quality. Are you seeking devices with high-resolution cameras, specific camera features like exceptional low-light performance or portrait mode, or a balanced combination of both? Understanding your photography priorities will significantly influence your choice and help you zero in on devices that match your visual expectations.
Why Picture Quality Matters:
High-quality visuals not only enhance your overall smartphone experience but also become increasingly crucial in our visually-oriented digital age. Whether you’re a photography enthusiast, social media user, or just someone who values crisp images, choosing a phone with the right picture quality sets the foundation for a satisfying user experience.
How to Evaluate Picture Quality:
When scrutinizing picture quality, consider factors like megapixel count, sensor quality, and the presence of advanced camera features. Researching and comparing the cameras of different models will empower you to make an informed decision based on your specific visual needs.
2. Battery Life:
Battery life stands out as a paramount consideration for many smartphone users. How long do you expect your phone to last on a single charge, and how crucial is this aspect in your daily routine? Whether you’re a power user requiring extended longevity or someone who values a reliable backup throughout the day, defining your expectations for battery life will play a pivotal role in narrowing down your options.
Why Battery Life Matters:
In a world where we rely heavily on our smartphones for communication, work, and entertainment, a robust battery life ensures that your device can keep up with your daily demands. It eliminates the stress of frequent recharging and enhances the overall convenience of using your phone.
How to Evaluate Battery Life:
When assessing battery life, consider the capacity of the battery (measured in milliampere-hours or mAh), the efficiency of the phone’s processor, and any power-saving features it may offer. Real-world user reviews and battery life tests conducted by reputable sources can provide valuable insights into how a phone performs over time.
3. Upgrade Options:
The potential for future software updates and the ability to upgrade hardware components can significantly impact the longevity and adaptability of a second-hand phone. What upgrade options matter most to you? Whether it’s staying up-to-date with the latest software enhancements or having the flexibility to upgrade storage or RAM, clarifying your preferences in this area will guide you towards devices that align with your desire for lasting performance.
Why Upgrade Options Matter:
In the ever-evolving landscape of mobile technology, the ability to receive software updates ensures that your phone remains secure and capable of running the latest applications. Additionally, having hardware upgrade options can extend the lifespan of your device, allowing it to keep pace with advancing technological demands.
How to Evaluate Upgrade Options:
Research the manufacturer’s track record for providing timely software updates and the expected lifespan of the phone in terms of software support. For hardware upgrades, check if the phone allows for expandable storage or if components like RAM can be upgraded. Understanding the upgrade possibilities will help you make a forward-thinking choice.
Flexibility in a phone can take various forms, depending on individual preferences. What does flexibility mean to you in the context of choosing a second-hand mobile phone? Whether it’s the ability to customize software, use a variety of apps seamlessly, or have a device that supports your specific needs, defining flexibility will guide you towards a phone that not only meets your current requirements but also adapts to your evolving preferences.
Why Flexibility Matters:
A flexible phone caters to your unique usage patterns and preferences, offering a personalized experience that enhances overall satisfaction. Whether you’re a tech enthusiast who enjoys tinkering with settings or someone who values a user-friendly interface, finding a phone that aligns with your flexibility needs ensures a harmonious interaction with your device.
How to Evaluate Flexibility:
Consider the operating system of the phone and the level of customization it allows. Android, for instance, is known for its flexibility and extensive customization options, while iOS provides a more streamlined and controlled user experience. Additionally, explore the availability of third-party apps and accessories that complement the phone’s flexibility.
Considering the lifespan of a second-hand phone is vital for making a wise investment. Do you have a specific timeframe or expectations regarding how long you intend to use the device? Defining your expectations for the lifespan of the phone will help you choose a device that aligns with your long-term goals and provides enduring value.
Why Lifespan Matters:
Investing in a phone with a satisfactory lifespan ensures that you can enjoy its features and performance for an extended period, maximizing your return on investment. While technology inevitably advances, choosing a phone with a lifespan that meets your needs safeguards against premature obsolescence.
How to Evaluate Lifespan:
Research the manufacturer’s reputation for device durability and longevity. Explore user reviews to gain insights into how well a particular phone ages over time. Additionally, consider the availability of software updates, as continued support from the manufacturer contributes significantly to the lifespan of a device.
6. Durability of Design:
Durability is a key consideration, especially when purchasing a second-hand device that may have seen previous use. Are you inclined towards robust materials, water resistance, or a specific build quality? Clarifying your preferences in design durability will guide you towards phones that not only look good but can also withstand the rigors of daily use.
Why Durability Matters:
A durable phone not only withstands accidental drops and spills but also maintains its aesthetic appeal over time. When purchasing a second-hand phone, durability becomes even more critical, as it ensures that the device remains in good condition and performs reliably throughout its continued use.
How to Evaluate Durability:
Consider the materials used in the phone’s construction, such as glass or metal. Phones with Gorilla Glass or metal frames often exhibit enhanced durability. Water resistance is another factor to explore, providing protection against accidental water exposure. Reading user testimonials about a phone’s durability in real-world scenarios can provide valuable insights.
This comprehensive guide covers the first three considerations: picture quality, battery life, upgrade options, flexibility, lifespan, and durability of design. In the next part, we’ll explore additional factors to consider when choosing a second-hand mobile phone. Stay tuned for a thorough examination of the market, ensuring you’re equipped with the knowledge needed to make an informed decision.
Navigating the Phone Market: A Comprehensive Guide (Part 2)
7. Display Quality:
The display is your window to the digital world, making its quality a crucial consideration. Are you interested in vibrant OLED displays, high refresh rates for smoother scrolling and gaming, or perhaps large screens for immersive multimedia experiences? Understanding your preferences for display quality will guide you towards phones that deliver a visually satisfying experience.
Why Display Quality Matters:
A high-quality display enhances everything you do on your phone, from watching videos to browsing the web. A vivid, sharp screen contributes to a more enjoyable and immersive user experience. Consider factors like resolution, brightness, and color accuracy when evaluating display quality.
How to Evaluate Display Quality:
Look for phones with higher resolution displays, especially if you enjoy media consumption or gaming. Check reviews and user feedback regarding the brightness of the screen, which is essential for outdoor visibility. Additionally, consider the size of the display based on your preferences for a compact or more extensive viewing area.
The performance of a phone dictates how smoothly it operates, from running apps to multitasking. What level of performance are you seeking? Whether you’re a casual user, a multi-tasker, or a gamer, understanding your performance needs will guide you towards phones equipped to handle your usage patterns.
Why Performance Matters:
A high-performance phone ensures a responsive and lag-free experience, allowing you to seamlessly navigate through apps and tasks. It also contributes to the longevity of the device, as powerful hardware can handle future software updates and emerging applications.
How to Evaluate Performance:
Consider the processor and RAM specifications of the phone. Higher-end processors and ample RAM contribute to better performance. Explore benchmark scores and user reviews to gauge real-world performance. If you’re a gamer, pay attention to the phone’s gaming capabilities and thermal management.
9. Connectivity Options:
Modern smartphones come with an array of connectivity features. Are you looking for phones with 5G capabilities, extensive Bluetooth support, or specific port options? Understanding your connectivity requirements ensures that your phone seamlessly integrates with your other devices and meets your data speed expectations.
Why Connectivity Matters:
The right connectivity options enable you to stay connected, whether you’re streaming content, transferring files, or using wireless accessories. It also ensures that your phone remains relevant as technology advances, especially with the ongoing roll-out of 5G networks.
How to Evaluate Connectivity Options:
Check the phone’s specifications for 5G support if high-speed internet is a priority. Assess Bluetooth capabilities for compatibility with headphones, speakers, and other accessories. Consider the availability and type of ports for charging and data transfer, keeping in mind the industry’s transition towards USB-C.
10. Budget Considerations:
Last but certainly not least, your budget plays a crucial role in the selection process. What is your budget range for a second-hand mobile phone? Clearly defining your budget ensures that you explore options within your financial constraints while maximizing the value you receive from your purchase.
Why Budget Considerations Matter:
Setting a budget provides a practical framework for your search, preventing you from overspending and helping you focus on phones that offer the best value within your financial limits. It also allows you to allocate funds for potential accessories or refurbishment if needed.
How to Manage Budget Considerations:
Research the pricing of second-hand phones in the market and compare it to the features and specifications offered. Consider reputable sellers or platforms that offer certified refurbished phones with warranties, providing peace of mind regarding the phone’s condition.
With a thorough exploration of display quality, performance, connectivity options, and budget considerations, you now have a more holistic understanding of the phone market. The final part of this comprehensive guide will cover additional factors such as software considerations, resale value, and where to buy second-hand phones. Stay tuned for the ultimate insights to aid you in making a well-informed decision.
Navigating the Phone Market: A Comprehensive Guide (Part 3)
11. Software Considerations:
The software is the heart of your smartphone experience, influencing everything from user interface design to app compatibility. Are you inclined towards a specific operating system, such as Android or iOS? Additionally, consider the software update history of the phone, as regular updates contribute to security, performance improvements, and access to new features.
Why Software Considerations Matter:
Choosing a phone with a software system that aligns with your preferences ensures a seamless and enjoyable user experience. Regular software updates not only keep your device secure but also extend its lifespan by offering the latest features and optimizations.
How to Evaluate Software Considerations:
Research the phone’s operating system and its user interface. Understand the update policy of the manufacturer, focusing on how long they typically support devices with software updates. Check community forums or reviews for insights into the user experience regarding software stability and reliability.
12. Resale Value:
While buying a second-hand phone, it’s wise to consider its potential resale value. Do you anticipate upgrading to a newer model in the future? Phones from certain brands tend to retain their value better than others, ensuring that you can recoup a significant portion of your investment when it’s time to sell or trade in your device.
Why Resale Value Matters:
Investing in a phone with good resale value provides you with flexibility for future upgrades. It’s an important factor to consider, especially if you like staying up-to-date with the latest technology trends and plan to sell or trade your phone when upgrading.
How to Evaluate Resale Value:
Research the resale value of phones from the brand you’re considering. Popular brands with strong market demand typically hold their value better. Additionally, explore trade-in programs offered by manufacturers or retailers, as these can provide convenient options for upgrading.
13. Where to Buy Second-Hand Phones:
Choosing a reliable source for your second-hand phone is as crucial as selecting the phone itself. Do you prefer buying from online marketplaces, certified refurbished programs, or local sellers? Each option has its pros and cons, so understanding your comfort level with the purchasing process is essential.
Why the Source Matters:
The source of your second-hand phone influences the quality of the device, potential warranties or return policies, and the overall buying experience. Trustworthy sources prioritize transparency and often provide assurances regarding the condition and authenticity of the phone.
How to Choose the Right Source:
Consider certified refurbished programs offered by manufacturers, as these phones often undergo thorough testing and come with warranties. Reputable online marketplaces with buyer protection policies can also be reliable, but it’s essential to research and verify the seller’s reputation. If purchasing locally, insist on meeting in a safe, public space and thoroughly inspect the phone before completing the transaction.
By carefully considering factors such as picture quality, battery life, upgrade options, flexibility, lifespan, durability of design, display quality, performance, connectivity options, budget considerations, software considerations, resale value, and the source of purchase, you are now equipped to make an informed decision when choosing a second-hand mobile phone.
Remember, finding the perfect phone is a personal journey, and it’s essential to prioritize features that align with your unique preferences and usage patterns. Whether you’re a photography enthusiast, a power user, or someone seeking a budget-friendly option, this comprehensive guide ensures that you have the insights needed to navigate the diverse landscape of second-hand mobile phones.
Happy hunting, and may your next second-hand phone be the perfect companion for your digital adventures!
The Benefits of Updating Your Phone Software are numerous.
In the fast-paced world of mobile technology, software updates often pop up on our screens, prompting us to install the latest version. While it might be tempting to delay or ignore these updates, the reality is that keeping your phone software current brings a plethora of benefits that go beyond the flashy interface changes. In this guide, we’ll explore why updating your phone software is not just a matter of keeping up with the trends but a wise choice for optimizing your device.
You may ask questions like “What happens when I update my phone software. The answer is below in detail but in short you get a safer, better, upto date user experience.
You’ll also have heard from friends that software updates are bad for your phone and they’ll crash or not work properly after. In my experience the only time this happens and it’s very very common; is that it’s generally only on phones that have almost no storage capacity left or they are on the limit of having enough space to download an update but then not enough space to unpack it and run it. Think of how slow your computer gets if you let it’s hard drive get full. If you take nothing else away from this article do two thinhs for me
Make sure your phone is always backed up
Have at least 15% free space available on your phone unused and if not delete items you don’t want, back them up somewhere else or buy a phone with larger capacity.
1. Enhanced Security Measures
One of the primary reasons to update your phone software is to bolster security. Mobile security threats are continually evolving, and updates often include patches for vulnerabilities that could compromise your personal data. By staying current, you are fortifying your device against potential cyber threats, ensuring a safer digital experience.
2. Bug Fixes and Performance Improvements
Software updates come with bug fixes, addressing issues that might be affecting your phone’s performance. Whether it’s a glitch in an app or a system-level bug, updates aim to provide a smoother and more stable user experience. Additionally, performance improvements are often embedded in updates, optimizing your phone’s speed and responsiveness.
3. New Features and Functionality
Every software update introduces exciting new features and functionalities. These could range from improvements in user interface design to innovative tools that enhance your overall mobile experience. By updating regularly, you unlock the full potential of your device, staying at the forefront of technological advancements.
4. Compatibility with New Apps
As app developers release updates and new applications, they are designed to work seamlessly with the latest operating system versions. If your phone is running outdated software, you may encounter compatibility issues when trying to install or use new apps. Keeping your software up to date ensures that you have access to the latest and greatest in the world of mobile applications.
5. Extended Battery Life
Efficiency is a key focus of software updates, and this extends to battery performance. Updates often include optimizations that can enhance your device’s power management, potentially leading to extended battery life. For those who rely heavily on their smartphones throughout the day, this improvement can be a game-changer.
You can read another of our posts here about renewing your battery to extend the life of your device as a lot of customer don’t think you can replace them, CLICK HERE
6. Optimized Network Connectivity
Staying connected is paramount in our digital age. Software updates frequently include enhancements to network connectivity, addressing issues related to Wi-Fi, Bluetooth, and mobile data. An updated phone ensures a more stable and reliable connection, whether you’re streaming content, making calls, or browsing the web.
7. Improved User Interface and Design
Aesthetics matter, and software updates often bring refreshing changes to the user interface and design. Whether it’s a subtle tweak or a complete overhaul, these updates keep your device’s look and feel modern and visually appealing.
8. Prolonged Device Lifespan
Regularly updating your phone software contributes to the overall health and longevity of your device. By addressing vulnerabilities, improving performance, and adding new features, updates help extend the lifespan of your phone, delaying the need for a premature upgrade.
In conclusion, embracing software updates is not just about staying current; it’s about optimizing your mobile experience. From enhanced security to improved performance and exciting new features, the benefits of keeping your phone software up to date are undeniable. So, the next time that notification pops up, consider it an invitation to unlock the full potential of your device and embark on a seamless digital journey. Your phone will thank you for it!
Conversely there are downsides to not keeping your software up to date which you can read if you CLICK HERE
How to Maintain Your Devices for Longevity: Tips for Mobile Phones and Computers a guide to Phone care.
In the fast-paced world of technology, our mobile phones and computers have become indispensable tools, integral to both our personal and professional lives. To ensure these devices stand the test of time and continue to perform at their best, it’s crucial to adopt effective maintenance practices. In this guide, we’ll explore valuable tips and advice on how to care for your mobile phones and computers, extending their lifespan and optimizing their performance.
1. Keep Your Devices Clean
Phone care starts with keep it clean. Dust, dirt, and debris can accumulate over time and impact the functionality of your devices. Regularly clean your mobile phones and computers using microfiber cloths and compressed air. Pay special attention to ports, vents, and openings, ensuring they are free from obstruction. So many of the devices that come to us with sound problems, charging problems are primarily down to lack of phone care.
Earpiece speakers have fine mesh grills as do the speaker ports where the sound comes out when you ring one. Charging ports are small holes. All these holes and vents get clogged up with general dust and debris plus all sorts of stuff like mud, screen margarine (face make-up) and charging ports get mud, grass, bits of rice if people have dropped their phone in water and thing rice helps (it doesn’t), iron filings, paint, fat – the list goes on. We often just clean these orifices and the sound comes back. Eh Voila.
2. Use Protective Cases and Screen Protectors
Invest in high-quality protective cases and screen protectors for your mobile devices. These accessories act as a barrier against accidental drops, scratches, and spills. They are a small investment that can prevent significant damage and extend the life of your devices. They are phone care at it’s best and simplest. Trust me most of the time people with screen protectors just put a new screen protector on and not a £90 screen twice in 3 weeks. Which would you rather do ? A pack of screen protectors off Ebay, come and see us to have one fitted or find the time and money to come and have it repaired ?
3. Manage Software Updates
Stay on top of software updates for both your mobile phones and computers. Manufacturers release updates to improve security, fix bugs, and enhance overall performance. Regularly updating your operating system and apps ensures that your devices remain efficient and secure.
4. Monitor Battery Health
Batteries degrade over time, impacting the overall lifespan of your devices. Manage your battery health by avoiding extreme temperatures, not overcharging, and using original chargers. Consider investing in devices with replaceable batteries or consult professional services for battery replacement when needed.
5. Practice Safe Charging Habits
Charge your devices in a safe and controlled environment. Avoid leaving them plugged in overnight, as overcharging can affect battery longevity. Unplug chargers when not in use to prevent unnecessary wear on the charging ports.
6. Implement Data Backups
Protect your important data by regularly backing up your devices. Use cloud services or external storage to create backups of photos, documents, and other essential files. In the event of a device failure or loss, you can easily restore your data on a new device.
7. Manage Storage Space
Overloading your devices with unnecessary files can slow down performance. Regularly review and delete unused apps, photos, and files to free up storage space. Consider using cloud storage solutions to keep your devices running smoothly.
8. Avoid Overheating
Excessive heat can damage internal components. Avoid leaving your devices in direct sunlight or hot environments. Ensure proper ventilation, especially for laptops and desktop computers, by keeping vents unobstructed during use.
9. Secure Your Devices
Protect your devices from potential security threats by using robust passwords, enabling two-factor authentication, and installing reputable security software. Regularly scan for malware and viruses to keep your devices secure and prevent potential hardware and software issues.
10. Seek Professional Maintenance
If you notice performance issues or encounter hardware problems, consult professional maintenance services. Technicians can diagnose and address issues that may be affecting your devices, extending their overall lifespan.
By incorporating these maintenance tips into your routine, you can significantly increase the longevity of your mobile phones and computers. Remember that a little care and attention go a long way in preserving the performance and functionality of your beloved devices. It’s also worth noting that having some sort of protection policy on your Apple phone, Samsung Phone or Google Pixel phone can be beneficial.
Apple Care Costs : Worth looking at if you have an expensive device
A screen replacement on the iPhone 15 Pro Max if we were to do it using us would run into incs of £400 using a genuine screen , if you went to apple (at time of writing this in Nov 2023) it would be £389 CLICK HERE to see , but if you had apple care at £11.99 per month or a fixed term plan at £239 for 2 years it only costs you £25 excess, which you can view here. Si if you have an expensive phone this is definitely a way to care for it. Financially at least.
Don’t Buy New – Renew! The Truth About iPhone Battery Replacement
If your phone is laggy after a couple of years this is normal….for a number of reasons. A lot of customers as us when should you replace an iPhone battery ?
Firstly, batteries are made of Lithium Iron that degrades over time and therefore doesn’t work properly. As a battery breaks down some of it becomes unusable. So when you battery health (if your phone has this feature, says 60%, it means that only 60% of your battery is working.. And when it’s 100% charged – only actually 60% is charged to 100% meaning you have 40% less life than you used to.
If your phone is feeling sluggish and you are forever charging it, you charge it on an evening before you go to bed and you wake up and the battery has dropped 10-20% and you know you haven’t used it or if it doesn’t last a day and you’ve only made a few calls and text messages it’s time to get a new battery fitted. It will not only extend the life of the phone. It will also make it work better.
Secondly as manufacturers push the limits of the Phone processor with new updates that makes older phone processors work harder to achieve the same results causing the battery to work harder and often drain more quickly as it’s trying to do things a few years before it wasn’t designed to do.
And of course..
Planned obsolescence, Apple were fine a few years ago admitting their updates can cause battery problems and were fined for it in France after admitting it.
“These updates, released during 2017, included a dynamic power management device which, under certain conditions and especially when the batteries were old, could slow down the functioning of the iPhone 6, SE models. and 7.”
The investigation followed Apple’s admission in 2017 that it slows down some older iPhones with degraded batteries during times of peak power usage in order to prevent unexpected shutdowns.
In the fast-paced world of technology, our trusty iPhones have become indispensable companions in our daily lives. However, as we all know, even the most reliable gadgets can experience wear and tear, and one of the common culprits is the battery. Many iPhone users believe that once their battery starts showing signs of fatigue, they’re left with no choice but to purchase a brand new device. Contrary to this popular misconception, iPhone battery replacement is not only possible but also more accessible than you might think.
It’s not uncommon to hear people express their skepticism about replacing iPhone batteries. Some believe that Apple intentionally designs their devices to be non-user-serviceable, creating a myth that the batteries are irreplaceable. The truth, however, is that iPhone batteries can be replaced, and there are a couple of convenient ways to go about it.
DIY Battery Replacement:
Thanks to the vast treasure trove of knowledge available on the internet, iPhone users can embark on a do-it-yourself journey to replace their Apple batteries. Platforms like YouTube host a plethora of tutorials that guide users through the process step by step. With the right tools and a bit of patience, anyone can replace their iPhone battery in the comfort of their own home.
It’s important to note, though, that DIY battery replacement might not be suitable for everyone. Apple’s devices are known for their intricate design, and attempting repairs without the right skills and tools can lead to unintended consequences. However, for tech-savvy individuals with a knack for precision, this could be a cost-effective solution.
Professional iPhone Battery Repair Near Me: The words to search Google for…
For those who prefer to leave the technicalities to the experts, and with lithium iron batteries liable to explode if pierced, especially when old and volatile we suggest a professional iPhone repair service that are readily available. A quick search for “iPhone repair near me” will likely yield a list of reliable repair shops equipped with the necessary tools and expertise to replace your iPhone battery.
Opting for a professional repair service offers peace of mind, as trained technicians can ensure a smooth and reliable battery replacement. Many reputable repair stores also provide warranties on their services, adding an extra layer of security to the process.
If you want to know what we charge you can CLICK HERE
Beyond Batteries: Screen Replacements:
While we’re on the topic of iPhone repair, it’s worth noting that battery replacement is not the only service offered by repair shops like ourselves. damaged screens, another common woe of smartphone users, can also be replaced efficiently by professionals. So, if you find yourself with a cracked or malfunctioning screen, fear not – there’s a solution for that too. You can see our prices for those too RIGHT HERE
Let’s have a look at the iPhone, which ones claim to be waterproof and for how long; and later in the article what to do IF you do water damage your iPhone.
iPhone water damage rating ?
This is what apple claim about their products:
These iPhone models are, according to Apple’s website splash, water and dust resistant and were tested under controlled laboratory conditions.
iPhone 13 mini
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 12 mini
iPhone 12 Pro
iPhone 12 Pro Max
iPhone SE (2nd generation)
iPhone 11 Pro
iPhone 11 Pro Max
iPhone XS Max
iPhone 8 Plus
iPhone 7 Plus
These models have a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres up to 30 minutes):
iPhone 13 mini
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 12 mini
iPhone 12 Pro
iPhone 12 Pro Max
These models have a rating of IP68 under IEC standard 60529 (maximum depth of 4 metres up to 30 minutes):
iPhone 11 Pro
iPhone 11 Pro Max
These models have a rating of IP68 under IEC standard 60529 (maximum depth of 2 metres up to 30 minutes):
iPhone XS Max
These models have a rating of IP67 under IEC standard 60529 (maximum depth of 1 metre up to 30 minutes):
iPhone SE (2nd generation)
iPhone 8 Plus
iPhone 7 Plus
Splash, water and dust resistance are not permanent conditions and resistance may decrease as a result of normal wear and also under the following conditions :
If a screen or other repair has ever been carried out causing the phone to have been taken part and the original factory seal broken.
If the sim tray seal is missing
If screen or back glass is cracked or smashed with or with our pieces missing.
Liquid damage is not covered under warranty (which I find really odd when you can seen they clearly state they can apparently be submerged for half an hour) but you may have rights under consumer law. iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone SE (2nd generation), iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max and iPhone XR are resistant to accidental spills from common liquids, such as fizzy drinks, beer, coffee, tea and juice. In the event of a spill, rinse the affected area with tap water, then wipe off your iPhone and dry it.
To prevent water damage, avoid these (obv):
Swimming or bathing with your iPhone
Exposing your iPhone to pressurised water or high-velocity water, such as when showering, water skiing, wakeboarding, surfing, jet skiing and so on
Using your iPhone in a sauna or steam room
Intentionally submerging your iPhone in water
Operating your iPhone outside of the suggested temperature ranges or in extremely humid conditions
Dropping your iPhone or subjecting it to other impacts
Disassembling your iPhone, including removing screws
However according to their laboratory tests you are ok to suberge an iPhone 13 maximum depth of 6 metres up to 30 minutes, But I wouldn’t as clearly if you do it in a lab it’ll be ok but if you do it accidentally you won’t. ffs
Minimise exposing your iPhone to any liquids at all. It’s just better because they ARE NOT WATERPROOF whatever they claim in their laboratory tests. I know because we see lots of water damaged iPhones each week all of which were literally in water for half a second after it fell in the bath, or down the toilet.
What should i do if my iPhone gets wet?
Turn it off if you can. If you can’t don’t try and charge it. DO NOT TRY.
If a liquid other than water splashes on your iPhone, rinse the affected area with tap water.
Wipe off your iPhone with a soft cloth then
Make sure that your iPhone is dry before opening the SIM tray. To dry your iPhone, tap it gently against your hand with the Lightning connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow. Putting it in an airing cupboard or near a radiator will help
If my phone gets wet can I charge it ?
If my iPhone gets wet, can I charge it? If your iPhone has been exposed to liquid, unplug all cables and do not charge your device until it’s completely dry. Using accessories or charging when wet may damage your iPhone. Ideally wait and see if it turns itself on without being plugged in by using the power button. For wireless charging, wipe off your iPhone with a soft, lint-free cloth – for example, a lens cloth. Make sure that your iPhone is dry before you place it on a compatible wireless charging mat. In my experience, whilst some phones do dry out and will work it, is unlikely to be long term. Ideally you need to find someone whose reviews, like ours, show proof of successful water damage recovery. It’s an art is recovering water damaged phone and can range from simple action like cleaning the board with pure alcohol in an oscillator to remove all the impurities from the water that are causing faulty connections and stopping the phone from working, to board lever repairs if water has already caused electrical faults killing certain components. The charge IC is a common one.
The upshot is, although they claim to be phones are’t waterproof. Anything with a hole for an earpiece, microphone, a sim slot with pokey hole in and speakers and isn’t made of one piece of material is leaky at best. Just avoid water with your phone.
about us :
What should you do if you believe your phone has water damage ?
We have a high success rate with water damaged phones. We’ve been developing our methods over the last 10 years. A lot will just come back to life with a simple in depth clean of the motherboard in an oscillator bath filled with pure alcohol. And a lot of testing to make are all services such as Bluetooth, Wifi and the all important phone signal work.
Some on the other hand suffer from to the screens, board level faults can also occur, particularly if charged after the water damage has occurred. But is mainly limited to the baseband chip, charge ic or power lines. All of which are repairable at a reasonable cost. If you need our help. Please contact Us.
These tips from Apple’s own website may help you solve the issues. We have commonly had customer’s in-store with no sound and it’s been the mute button turned on or the in-ear volume in calls turned down. Ao always worth checking these first,
have a look at our post on cleaning the speaker holes out to increase the sound. Simple fix
It could also be an issue with your audio IC – have a read here and see if this sounds like your phone
We hope this has helped you. If it has or you have found this useful please LIKE the post to help it get found by others. Thanks you.
An article to help anyone who’s had a faulty screen repair and needs some help in resolving it.
While every effort’s been made to ensure this article’s accuracy, it doesn’t constitute legal advice tailored to your individual circumstances. If you act on it, you acknowledge that you do so at your own risk. We can’t assume responsibility and don’t accept liability for any damage or loss which may arise as a result of your reliance upon it.
This is the third most visited page on our website. Which means there are a lot of people looking for advice after receiving poor workmanship.
At Mend My iPhone we wanted to always make sure our customer got the repair they’ve asked for, with the quality they expect. If its not right and sometimes technology fails; and sometimes we make mistakes we’ll do whatever we can to make sure the customer gets what they’ve paid for; or their money back. We believe in great customer service and doing the right thing.
If you have a screen fitted and it goes faulty ?
Ok so you’ve been to a shop/market stall/facebook seller or someone similar and you’ve had a screen repair done or some other repair and it’s gone wrong, you’ve had a faulty screen repair.
Typically with a screen it can develop a fault shortly after being fitted. Now it’s common in some circumstances that it can be your fault; too much pressure on the screen in your pocket can crack the back of the LCD, it happens. But you may know that you’ve been careful with it and it’s just gone weird on you.
Now you’ve paid good money for this repair, you thought long and hard about it and you contacted someone to do it, maybe you even took it to the high street shop near the market. Either way what happens now ? You paid £65 to have your iPhone 6 screen repaired and now it’s not working or you’ve had the screen replaced on an iPhone and the home button isn’t working after (see our article here
Did you ask for a warranty when you had it fixed, did you get a written receipt with a warranty, with contact information ?
We get a lot of calls from people telling us they’ve had a phone fixed somewhere and when they’ve gone back they’ve been told it’s their fault and they’ll have to pay again. There seems to be no warranty, no help, no nothing.
We fix phones each week where people are paying us to replace a screen that was only put on a few days before, phones that have parts missing and screws missing inside from poor workmanship, sometimes the screws themselves have come loose inside and lodged themselves somewhere that cause a press on the screen to fracture the LCD and render it useless. Camera cables that have not been pushed back into place causing the camera not to work, front camera/proximity cabling that isn’t even stuck down or correctly re-placed causing other components not to work.
Without being boring… what we are trying to say is make sure whoever repairs your phone gives you a receipt and a written warranty. Here at Mend My iPhone we give a 12 month warranty on all our parts and that includes our time and labour to put it right should a problem occur after fitting that is related to the quality of the part or a mistake on our part. We only work with UK suppliers that offer us a 12 month warranty so we know the parts are genuine great quality products.
We decided therefore to look at your rights as a customer so that you can deal with the issue of doing something about it yourself with the people who originally repaired your device and not having to pay us to put it right. We are happy to trust me, we like perfection, we like things repaired and we like happy, satisfied customers. We dislike poor workmanship, misleading people and trying to deceive customers. By all means call us, by all means ask us for advice and help but this should help you too. (it’s taken from http://www.moneysavingexpert.com/shopping/how-to-complain)
Know your rights
Everyone needs to know their basic statutory rights for shopping – in other words, the rights you have by law which a shop can’t change. The nitty-gritty of these laws depend on what you’re buying. For goods and digital content, it’s… And for services it’s that they should be carried out with…Reasonable care and skill, within a reasonable time, at a reasonable price.
Decide what you want to happen
When complaining about a faulty screen repair, don’t get mad. You’re more likely to get results being cool, calm and rational than if you are ranting and raving. Throw a temper tantrum and the company may be perfectly happy to lose your custom to get rid of you which makes the fight tougher. Decide the answer to these three questions before you start:
Do you want to have the faulty screen re-repaired? If you could get the faulty screen repair fixed, the digital content replaced or have the service improved, would you be happy to accept that? If the answer’s yes, life’s easier.
Do you want a full refund? While you may want a full refund, you’re not always entitled to it if they can fix the problem. Having said that, sometimes it’s just easier for them to pay up to have the problem solved. As then to put the old part back on if necesaary but get a full refund,
Do you want compensation and, if so, what kind? Do you want money over and above just fixing or replacing a product for the time or distress you’ve been caused? While this can happen, it certainly complicates things so be reasonable and be sure you genuinely feel you’ve been unfairly put out.
Check the compensation timeline
When you act can determine what help you’re entitled to. Here’s what to bear in mind:
Are you returning the goods within 30 days?
This isn’t Phone Repair Law, it’s Under the Consumer Rights Act you now have the right to reject something faulty within 30 days of buying it – and in most cases get a full refund. (This is called your ‘short-term right to reject’.) If you act within this time, and you send the goods back if asked by the trader, you’re entitled to a full refund.
The refund needs to be paid without any delays and within 14 days at the most. After 30 days have elapsed though, you lose the right to reject the goods and you’ll have fewer rights.
What to expect:A full refund, unless you’ve altered something – for example, if you’ve taken up the hem of a dress or unlocked your phone handset to switch it to another network, you also won’t get this with a faulty screen repair as the old screen will have been disposed of.
Over six months, and it’s more important for you to prove the good or service was faulty when you bought it. Yet there’s another piece of legislation called the Limitation Act(it’s the Prescription and Limitation Act in Scotland) that can help you out. This says you have up to six years to complain after you bought a good (five years in Scotland). What to expect:Here, you have the same rights as above, ie, your choice of repair or replacement or a partial refund if this doesn’t work out. However, the partial refund can be reduced to take account of the use you’ve had of the item above and beyond six months, so you’ll get much less back if you’ve had something for five years rather than one year. There’s one exclusion to the ‘deduction for use’ rule and that’s for motor vehicles. If you’re returning a car, motorcycle or other vehicle the partial refund can include time prior to the six-month deadline. In both cases – before and after six months – you’re also entitled to ask for other remediesor damages. This generally means you should be put back into the same position you were in beforethings went wrong. As well as your partial refund this can include compensation for your time and other expenses incurred.
Use a guarantee or warranty
If there are problems with a seller and you’ve a manufacturer’s guarantee, these are in addition to your statutory rights and you can use the guarantee as well asyour legal rights. Your contract is with the retailer or service provider, not the product manufacturer, so it is its responsibility to sort it out, providing that the product is breaking your statutory rights. So don’t let the retailer fob you off, for example, by saying you must use the guarantee first to send a duff DVD player back to the manufacturer. Guarantees offer a repair or replacement within a fixed time, e.g. 12 months (like our warranty) Warranties are different. They’re additional contracts you usually pay for when you buy something. Most warranties are a waste of cash, as they’re over-expensive and under-claimed.
Citizens Advice consumer service
The main source of help for individual consumer issues is Citizens Advice on 03454 04 05 06. You can also fill in an online form and get an emailed reply or search for your nearest local bureau to get face to face advice. An adviser will give you specific info for your case on how to complain, but may not be able to intervene on your behalf. Link:Citizens Advice
CALL US on 01430 338906 and we’ll help where we can. Happy to have a look at repairs you’ve had done and advise on a course of action. And if you want a repair with a 12 month guarantee against part defects then please get in touch with us.