Returns

Return policy


2 Days Goodwill return

If you are not satisfied with your purchase for any reason, we will happily return it to voucher within 2 days of purchase. Please note that all items must be returned in the same state/condition in which they were sold and refund is subject to testing. This policy is offered at management discretion and can be withdrawn at any time.

30 Days Statutory Refund Policy
Did your item develop a fault, that has occurred through no fault of your own? Provided it is returned with a receipt and we can verify the fault, we can offer a full refund to the original payment method, repair or replace the item, or exchange it for something else of equal value. You must tell us within 14 days of purchase and have a further 14 days from that date to return the goods

1Year warranty on all items (except consumables)
Outside of the 30 day period, if your item develops a fault through no fault of your own, we will aim to repair/ replace the item. In the event that this isn't possible, we will issue a refund to the original payment method at the original sales value, provided the item is returned within 6 months from the date of purchase. If your item is returned after 6 months from the date of purchase then we will refund as per the current sales value or original sales value (whichever is the lower).

All faults must be verified in order to honour the warranty. Proof of purchase is required for all returns.Faults due to removable batteries not covered beyond 30 days.

Warranty doesn’t cover physical, liquid and any damage caused by rooting/ jailbreaking.

All devices returned if working must have Apple iCoud or Google Account removed (whichever is applicable)

We do not refund postage costs

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