Why am I not getting emails on my iPhone ?
How to Remove and Reinstall an Email Account on Your iPhone
If you’re not receiving emails on your iPhone, one potential solution is to remove and reinstall your email account. Here’s a step-by-step guide to help you through the process:
Step 1: Back Up Your Data
Before you remove your email account, ensure that your data is backed up. Most email accounts sync with servers, but it’s always good to double-check.
- Open Settings: Tap the Settings app on your iPhone.
- Scroll to Accounts & Passwords: This may be labeled as Mail, Contacts, or Calendar depending on your iOS version.
Step 2: Remove the Email Account
- Open Mail Settings: Tap Accounts (or Passwords & Accounts in some versions).
- Select the Account: Find and tap the email account you want to remove.
- Delete the Account: Scroll down and tap Delete Account. Confirm by tapping Delete again.
Step 3: Restart Your iPhone
- Power Off: Hold down the power button (and either volume button for iPhone X or later) until you see the slider.
- Slide to Power Off: Slide the slider to turn off your iPhone.
- Power On: Hold the power button again until the Apple logo appears.
Step 4: Reinstall the Email Account
- Open Settings: Go back to the Settings app.
- Add Account: Tap Mail (or Accounts or Passwords & Accounts), then Add Account.
- Choose Your Email Provider: Select your email provider (e.g., iCloud, Google, Yahoo).
- Enter Account Information: Input your email address, password, and any other required information. Tap Next.
- Sync Options: Choose the information you want to sync (Mail, Contacts, Calendars, Notes).
- Save: Tap Save to add the account.
Step 5: Verify the Account
- Open Mail App: Go to the Mail app to check if your emails are now coming through.
- Send a Test Email: Try sending yourself a test email to ensure everything is working properly.
Additional Troubleshooting Tips
- Check Internet Connection: Ensure your iPhone is connected to the internet.
- Update iOS: Make sure your iPhone is running the latest version of iOS.
- Email Settings: Double-check the email settings provided by your email service provider.
- Contact Support: If issues persist, contact your email provider for support.
By following these steps, you should be able to remove and reinstall your email account on your iPhone, resolving any issues with receiving emails.
You may also want to read about an iPhone having no service if the issue is no signal on your phone
james thompson
I have been repairing and working with tech since the 1980's. I specialize in iPhones but repair all makes and models of phones. Work on both Windows computers and Macbooks. Can solve most dead devices and most software problems. Have a keen interest in Cyber security with a view to educating people to be safe in this fast pace of every evolving micro technology.