How do you choose a repair shop ? Location, Word of mouth, Searching the internet and looking at reviews.
However you choose you’ll find repair shops are widely varying in quality of both the parts they use and the quality of customer service and ideals behind how they choose to operate their business.
We use original parts wherever possible, we give lifetime guarantees on Apple screens and as long a warranty as we can on other repairs. We will also look after you at any point after the repair as we like to help people. We do this as we understand technology can be confusing to people and all people actually want is a high quality repair and to have it repaired once and that’s the job done. That’s why we use original parts. It means you get a phone just like it was when you bought it.
Almost all of our customers come to us by word of mouth, by referral and by reading our almost 400 5 star reviews on Google, Facebook, Trustpilot, Yell and Trustist. We care about people and their devices and both Lynn and I do our very best to help people get their devices up and running as fast as we can with the best solutions. We aren’t always the cheapest and that’s because we source the best parts available. We hear stories everyday of people having been to other repair shops, network retailers and even Apple and been given mis-leading advice, told their device is un-repairable or actually had a faulty repair. The most read page on our blog is Faulty phone screen repair and the law – How do I complain ?
Why do you think that is ? Because a lot of repair shops use cheap screens, aren’t properly trained and refuse to help if people go back to complain !
Not us – you’ll find we will look after you, which is why people refer us to their friends, family and colleagues.
A small miracle performed for a great price and with great service.
We believe in a transparent repair process, and that starts with clear and upfront pricing. If you’re not sure what’s wrong with your device, we would be happy to diagnose it for free. Once we determine what is needed for your repair, we will contact you with an obligation free repair quote. You can elect to continue with a repair, or not, the choice is always yours.
We have been repairing phones since 2003, so we have a huge amount of experience that is sure to help diagnose and repair your device.
We continue to update our methods and are constantly keeping unto date with the latest Phone technology to give you the best solutions at the best prices. We’ve used the same supplier for the last 5 years for parts as they are high quality, very few returns on faulty parts and we trust them implicitly.
From friendly and informative technicians, to online repair tracking, we make repair easy. We know how important your device is to you, so we promise to return it to you as quickly as possible, and keep you informed every step of the way. Most of our popular repairs can even be performed while you wait!