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iPhone Not Receiving Emails? Common Fix Explained | Market Weighton
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Why Is My iPhone Not Receiving Emails?
A Common Issue We Fix in Market Weighton
If your iPhone suddenly stops receiving emails, you’re not alone — we see this problem every week in our shop here in Market Weighton.
In fact, around 9 times out of 10, the issue has nothing to do with the phone being broken, your internet connection, or your email provider being “down”.
The most common cause is something called password corruption.
The Real Reason Your iPhone Isn’t Receiving Emails
Even if:
Your password is correct
You can still send emails
The account looks “connected” in settings
Your iPhone may still stop receiving emails.
This is due to a long-standing Apple iOS bug that has existed for years. Simply re-typing the password does not fix it.
Apple doesn’t openly acknowledge it, but in real-world repairs, we see it constantly.
Why Re-Entering the Password Doesn’t Work on iPhones
On Apple devices:
The email account can become corrupted in the background
iOS continues to reject new mail silently
Re-entering the password just re-applies the corruption
That’s why customers often say:
“But I’ve already put the password back in — it’s definitely correct”
Unfortunately, on iPhones, that usually isn’t enough.
The Correct Fix for iPhone Email Problems (This Works)
Step 1: Log in via a browser (very important)
Using Safari, Chrome, or a computer:
Go to your email provider’s website (Gmail, Outlook, Yahoo, etc)
Log in using your email address
If prompted, change the password
Even if you think it’s correct
This clears the corruption at the server level
Step 2: Delete the email account from your iPhone
On your iPhone:
Go to Settings
Tap Mail
Tap Accounts
Select the email account
Tap Delete Account
⚠️ Important:
Simply editing the password does not work — the account must be removed completely.
Step 3: Re-add the email account properly
Go back to Mail → Accounts
Tap Add Account
Choose your email provider
Enter:
Email address
New password
Let the phone re-sync fully
In most cases, emails will start arriving again within minutes.
What About Android Phones?
Android handles email accounts slightly better, but password corruption still happens.
The fix on Android:
Log into your email via a browser
Change the password if needed
On the phone:
Go to Settings → Accounts
Remove the email account
Restart the phone
Re-add the account using the updated password
Unlike iPhones, Android sometimes works with a simple password update — but removing and re-adding is still the safest fix.
When This Still Doesn’t Work
If emails still aren’t coming through, the problem may be:
Two-factor authentication conflicts
App-specific passwords
Server sync errors
Mail app cache corruption
iOS update bugs
These issues are harder to diagnose remotely and usually need hands-on checking.
We Can Fix This for You in Market Weighton
If you’d rather not deal with settings, passwords, or risk losing emails, we can usually resolve this quickly in-store.
We help customers in:
Market Weighton
Pocklington
Surrounding East Yorkshire areas
We help customers in:
Market Weighton
Pocklington
Surrounding East Yorkshire areas
Related Help Guides
1. How long will my phone repair take?
The time required for a repair depends on the type of issue your device is facing. For common repairs like screen replacements or battery changes, it typically takes between 30 minutes to 2 hours. More complex issues may take a bit longer, but we’ll always provide an estimated timeline when you bring your phone in.
2. Do you offer a warranty on repairs?
Yes, we offer a warranty on all our repairs. Depending on the type of repair, our warranty ranges from 30 days to 1 year. If there’s an issue with the repair within the warranty period, we’ll fix it free of charge.
3. Can you fix my phone if it has water damage?
Yes, we specialize in repairing water-damaged devices. While we can’t guarantee a 100% fix, our technicians will carefully assess the damage and do everything possible to restore your phone to working condition.
4. Do I need an appointment for a repair?
While appointments are not required, we recommend scheduling one to ensure you get quick and efficient service. Walk-ins are always welcome, but booking an appointment helps reduce wait times.
5. Will you use original parts for repairs?
We use only high-quality replacement parts for all repairs. While we strive to use original parts whenever possible, we also offer premium quality third-party components that meet the same standards as the original parts.
6. Is it cheaper to repair my phone or buy a new one?
In most cases, repairing your phone is much more cost-effective than buying a new one. Many common repairs, such as screen replacements or battery changes, are affordable and can extend the life of your device. Our team will always provide a fair quote before proceeding with any repairs.
7. Can you repair phones from all brands?
Yes, we specialize in repairs for all major phone brands, including Apple, Samsung, Google, Huawei, and more. Our technicians are well-trained and experienced in handling a wide variety of devices, so you can trust us to fix your phone, no matter the brand.
We are a repair centre,
NOT a phone shop
We specialize in providing comprehensive mobile repair services to help you get the most out of your device. Whether it’s screen repairs, battery optimization.
Your trusted partner for fast, reliable, and affordable mobile repairs. We’re here to keep your device in top shape, so you stay connected.
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