FAQs

Mail-In Phone & Computer Repairs UK | Safe, Honest Diagnostics

Looking for more details about our services, pricing, or repairs? Our FAQ section covers everything you need to know. If you can't find what you're looking for, feel free to reach out – our team is here to assist you with any queries you may have. We’re committed to providing clear and helpful information to make your experience as smooth as possible

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Innovation.

Apple IMEI Checker (iPhone / iPad) — Identify Your Model Fast

Not sure which iPhone you’ve got? Paste your IMEI below and we’ll help identify the device. This is useful for quotes, repairs, insurance, and trade-in checks.

Enter IMEI (15 digits)

Tip: You can usually find your IMEI in Settings → General → About, on the SIM tray (some models), or by dialing *#06#.

Why use an Apple IMEI checker?

Apple model names can be confusing (especially with similar-looking iPhones). An IMEI lookup can help identify the device family so you can get the correct parts, price, and turnaround time.

Common reasons customers check their iPhone model

To get a correct quote for screen or battery replacement
To confirm the exact model before selling or trading in
To check device details when the box is missing
To avoid ordering the wrong case, screen protector, or parts

Local Apple repairs

We repair iPhones daily — screens, batteries, charging issues, speakers, cameras and more. If you’re unsure, use the checker above and then book in.

Mail-In Repair Form

Fill this in, print it, and include it in the parcel. This helps us book in your device quickly and contact you with a clear quote.

Your Name

Phone Number

Email Address

Return Address (for sending back)

Device Type

Model (if known)

Passcode / Login (optional)

Only include if needed for testing. You can also remove it later or provide it by phone.

Preferred Contact Method

What’s the Problem? (as you’d explain it)

Any Deadlines?

Data Important? (photos, work files etc.)

Important: Please remove SIM cards. Pack device securely. Use tracked postage.

Repair Centre: Mend My iPhone, 9 Southgate, Market Weighton, YO43 3AF

What happens next: We log your device, assess it, then contact you with the options and cost before any work starts.

If you’re unsure what’s wrong, or it’s data recovery/liquid damage/intermittent faults, booking a diagnostic first is recommended.

1. How long will my phone repair take?

The time required for a repair depends on the type of issue your device is facing. For common repairs like screen replacements or battery changes, it typically takes between 30 minutes to 2 hours. More complex issues may take a bit longer, but we’ll always provide an estimated timeline when you bring your phone in.

2. Do you offer a warranty on repairs?

Yes, we offer a warranty on all our repairs. Depending on the type of repair, our warranty ranges from 30 days to 1 year. If there’s an issue with the repair within the warranty period, we’ll fix it free of charge.

3. Can you fix my phone if it has water damage?

Yes, we specialize in repairing water-damaged devices. While we can’t guarantee a 100% fix, our technicians will carefully assess the damage and do everything possible to restore your phone to working condition.

4. Do I need an appointment for a repair?

While appointments are not required, we recommend scheduling one to ensure you get quick and efficient service. Walk-ins are always welcome, but booking an appointment helps reduce wait times.

5. Will you use original parts for repairs?

We use only high-quality replacement parts for all repairs. While we strive to use original parts whenever possible, we also offer premium quality third-party components that meet the same standards as the original parts.

6. Is it cheaper to repair my phone or buy a new one?

In most cases, repairing your phone is much more cost-effective than buying a new one. Many common repairs, such as screen replacements or battery changes, are affordable and can extend the life of your device. Our team will always provide a fair quote before proceeding with any repairs.

7. Can you repair phones from all brands?

Yes, we specialize in repairs for all major phone brands, including Apple, Samsung, Google, Huawei, and more. Our technicians are well-trained and experienced in handling a wide variety of devices, so you can trust us to fix your phone, no matter the brand.

We are a repair centre,

NOT a phone shop

We specialize in providing comprehensive mobile repair services to help you get the most out of your device. Whether it’s screen repairs, battery optimization.