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FAQs

How much does it cost to replace the battery in an iPhone?

The cost to replace an iPhone battery at an Apple Store or authorized service provider typically starts at £65 for an iPhone 7, which we charge £30 for. They also don't appear to support older phones than that, whereas we do with an iPhone 5 battery for £25

Is it a good idea to replace the iPhone battery?

Yes, replacing an iPhone battery is a good idea if your current battery is degraded. It can significantly improve the device's performance and battery life, making it more reliable and extending its usability.

How much is a new iPhone battery replacement in the UK?

In the UK, the cost of replacing an iPhone battery through Apple starts at £65 for an iPhone 7, but it can be higher for newer models. Prices may vary slightly depending on the specific iPhone model.

Is 76% battery health good for an iPhone?

A battery health of 76% indicates that the battery has significantly degraded and may not hold a charge as well as it used to. While the phone can still function, it is advisable to replace the battery to ensure optimal performance and longer battery life.

Can I replace my iPhone battery on my own?

While it's technically possible to replace your iPhone battery on your own, it is not recommended unless you have experience with phone repairs. DIY replacements can be challenging and may void your warranty or cause damage if not done correctly.

Do you lose anything when you replace the iPhone battery?

No, replacing the battery does not affect the data on your iPhone. However, it's always a good idea to back up your data before any repair to avoid potential data loss.

Why is my iPhone battery draining all of a sudden?

Sudden battery drain can be caused by software updates, background app activity, location services, or a degraded battery. Identifying and addressing these issues can help improve battery life.

How do I stop my iPhone battery from draining so fast?

To stop your iPhone battery from draining quickly, you can reduce screen brightness, turn off background app refresh, disable location services, and update to the latest software. Additionally, checking for apps that consume a lot of power and managing their usage can help.

Why is my phone battery draining so fast for no reason?

Rapid battery drain can occur due to background processes, software glitches, or apps running continuously. Restarting your phone, updating software, and checking battery usage in settings can help identify and mitigate the cause.

What is killing my iPhone battery?

Factors that can kill your iPhone battery include high screen brightness, background app refresh, location services, push notifications, outdated software, keeping your phone on charge when it's already fully charged and having it in very warm places like direct sunlight - Identifying and managing these factors can help extend battery life.

How do I stop my iPhone battery health from going down?

To preserve battery health, avoid exposing your iPhone to extreme temperatures, charge it using quality chargers, avoid full discharges, and keep your software updated.

What kills iPhone battery health?

Battery health can be degraded by high temperatures, frequent full discharges, excessive fast charging, and using unauthorized charging accessories.

How to check battery health on iPhone?

You can check battery health by going to Settings > Battery > Battery Health. This section provides information on the maximum capacity and peak performance capability of your battery. However if your battery has previously been changes you will not have access to this data as Apple has stopped access to unauthorized battery repairs getting the data.

How to reset battery health on iPhone?

There is no way to reset the battery health indicator on an iPhone. The indicator is based on the actual capacity and performance of the battery. If you are experiencing issues, a battery replacement might be necessary.

Why is my battery health going down so fast?

Rapid decline in battery health can be caused by excessive charging cycles, exposure to extreme temperatures, using incompatible chargers, and heavy usage patterns. Ensuring proper charging habits and usage can help slow down the degradation process.

How quickly can an iPhone screen be replaced?

Typically, an iPhone screen can be replaced within 1-2 hours . Though if booked ahead of time we can do some models in as little as 20 minutes while you wait.

Can cracked screen be fixed on iPhone?

Yes, a cracked iPhone screen can be fixed by replacing it with a new one.

Can you replace an iPhone screen without losing data?

Yes, replacing an iPhone screen does not affect the data stored on the device.

Are replacement iPhone screens as good as original?

Genuine Apple replacement screens are as good as the original, but third-party screens may vary in quality. We use a mix of original screens, aftermarket and LCD screens that are of very high quality. We have been using the same screen supplier for over 8 years and we wouldn't if the product quality didn't suit our business.

Why is Apple screen replacement so expensive?

Apple screen replacements are expensive due to the high quality of materials, precision of the repair process, and warranty provided.

How much does Apple charge to fix damaged screen?

The cost varies by model so it's difficult to say but prices start at £169 for an iPhone 7 and upto £389 for an iPhone 15 Pro Max without Apple Care

How to get Apple to replace screen for free?

Apple may replace the screen for free if the damage is covered under warranty or consumer law. Otherwise, you need AppleCare+ which covers accidental damage.

How much does it cost to restore an iPhone screen?

The cost to restore an iPhone screen depends on the model and the service provider, ranging from £45 for an iPhone 7 with us

How to fix an iPhone screen glitch?

Restart the iPhone (power on and off) if that doesn't work read our guide here to help you

Is my iPhone screen replaced?

If you've had it repaired and the screen works well without issues, then it has been replaced.

Can you replace just the glass on iPhone screen?

Technically, yes, but not many repair shops carry out this work. If you do a Google search you will find someone. You need a company that do screen refurbishment,.

How much does it cost to change an iPhone's screen?

Costs start at £35 for an iPhone 5 model and vary depending on the model

Does replacing an iPhone screen affect the phone?

If done correctly, it should not affect the phone's functionality. However, poor quality replacements can cause issues.

Will I lose my photos if I replace my screen?

No, screen replacement does not affect your data. However, it's always good to back up your data before any repair.

Should you give your password to a phone repair shop?

No, you should never give your password. Instead, disable the pass code or use the "Guided Access" feature if needed. But if you have chosen a reputable repair shop by recommendation or reviews you should be safe to do so. We very rarely ask for pass codes for screen repairs as we don't feel the need to - we can test the screen without needing access to the phone in the majority of cases.

How do I prepare my iPhone for a screen replacement?

Back up your data, disable Find My iPhone, remove the SIM card, and make a note of any passwords.

What types of phone repairs do you offer?

We offer a wide range of repairs including screen replacement, battery replacement, charging port repair, water damage repair, camera repair, button replacement, and software troubleshooting.

How long does it typically take to repair a phone?

Most repairs can be completed within 30 minutes to an hour. More complex issues, such as water damage or motherboard repair, might take longer—typically 1 to 3 days.

Do you offer a warranty on repairs?

Yes, we offer a 12 month warranty on all repairs. (Lifetime warranty on Samsung Screens) This covers any parts replaced and the labor performed. Warranty does not cover physical or liquid damage.

What brands of phones do you repair?

We repair all major brands including Apple, Samsung, Google, LG, Motorola, and more. If you have a less common brand, feel free to contact us to confirm.

Can you fix water-damaged phones?

Yes, we can often repair water-damaged phones. However, success rates depend on the extent of the damage. We recommend bringing your phone in as soon as possible after the incident.

Do you use original parts for repairs?

We use high-quality parts, either original or OEM-equivalent. If original parts are not available, we ensure that the parts used meet our high standards of quality and performance. Samsung screens are all originals and a huge majority of our parts are re-claimed originals from working devices.

Is it better to repair my phone or buy a new one?

This depends on the extent of the damage and the cost of repair versus replacement. Our technicians can provide a detailed estimate to help you make an informed decision.

Do I need to back up my data before bringing my phone in for repair?

Yes, we recommend backing up your data before any repair. While we strive to protect your data, there is always a risk of data loss during the repair process.

Can you repair phones on-site, or do I need to leave my phone with you?

We offer both walk-in and mail-in repair services. Some repairs can be done on-site while you wait, but others might require you to leave the phone with us for a short period.

What payment methods do you accept?

We accept all major credit cards, debit cards, and cash. We also digital payment methods like Apple Pay or Google Pay, Paypal and bank transfer.

Do you provide any discounts or promotions?

Yes, we frequently offer discounts for students, military personnel, and bulk repairs. Check our website or ask in-store for current promotions.

What should I do if my phone is not charging properly?

This could be due to a faulty charging port, battery, or cable. Bring your phone in for a free diagnostic, and we’ll identify and fix the issue.

Can you help with software issues?

Yes, we can assist with a range of software issues including operating system updates, virus removal, and app-related problems.

How do I know if my phone can be repaired?

Bring your phone in for a free diagnostic. Our technicians will assess the damage and provide you with a repair quote and time estimate.

What is the release date of the Samsung Galaxy A15?

The Samsung Galaxy A15 was officially released on December 11, 2024​

What are the key specifications of the Samsung Galaxy A15?

The Samsung Galaxy A15 features a 6.5-inch FHD+ Super AMOLED display, a triple camera setup (50MP main, 5MP ultrawide, 2MP macro), a 13MP front camera, up to 8GB of RAM, and a 5000mAh battery with 25W wired charging​

Does the Samsung Galaxy A15 support 5G networks?

Yes, the Samsung Galaxy A15 supports 5G networks on bands SA/NSA, allowing for faster and more reliable internet connectivity​

What are the available color options for the Samsung Galaxy A15?

The Samsung Galaxy A15 is available in Brave Black, Personality Yellow, Magical Blue, and Optimistic Blue​

What is the battery life and charging capability of the Samsung Galaxy A15?

The Galaxy A15 comes with a 5000mAh non-removable battery and supports 25W wired charging, providing long-lasting battery life and quick recharge times​

How many cameras does the Samsung Galaxy A15 have and what are their specifications?

The Galaxy A15 has a triple rear camera setup: a 50MP main camera, a 5MP ultrawide camera, and a 2MP macro camera. It also has a 13MP front-facing camera for selfies and video calls​

What are the storage and RAM options for the Samsung Galaxy A15?

The Samsung Galaxy A15 is available in several variants: 4GB, 6GB, or 8GB of RAM, and 128GB or 256GB of internal storage, with support for microSD cards for additional storage​

What is the screen size and resolution of the Samsung Galaxy A15?

The Galaxy A15 features a 6.5-inch FHD+ (1080x2340 pixels) Super AMOLED display, offering vibrant colors and sharp details​

Does the Samsung Galaxy A15 have NFC capability?

Yes, the Samsung Galaxy A15 includes NFC (Near Field Communication) capability, which allows for contactless payments and data exchange between devices​

What are the main differences between the Samsung Galaxy A15 4G and 5G versions?

The primary differences between the 4G and 5G versions of the Galaxy A15 are network support and potential variations in processor and pricing. The 5G version supports faster internet speeds and may come with slight modifications in specifications to accommodate the 5G hardware​

What are the key features of the Samsung Galaxy S24 Ultra?

The Samsung Galaxy S24 Ultra boasts a 6.8-inch QHD+ AMOLED display with a 120Hz refresh rate, Snapdragon 8 Gen 3 processor, up to 16GB of RAM, and 1TB of storage. It features a quad-camera setup with a 200MP primary sensor, 50MP telephoto lens, 12MP ultrawide lens, and a 10MP periscope lens. The device also includes a 5000mAh battery, 45W fast charging, and S Pen support integrated into the body​ (TechRadar)​​ (TechRadar)​​ (Lowyat.NET)​.

How does the camera perform on the Samsung Galaxy S24 Ultra?

The S24 Ultra’s camera system is highly advanced, featuring a 200MP primary sensor that excels in various lighting conditions, a 50MP telephoto lens with 5x optical zoom, and a 12MP ultrawide lens. It also includes improved AI capabilities for better photo and video quality, including enhanced low-light performance and AI-based editing tools​ (Engadget)​​ (SamMobile)​​ (Lowyat.NET)​.

What is the battery life like on the Samsung Galaxy S24 Ultra?

The S24 Ultra is equipped with a 5000mAh battery, offering excellent battery life. It supports 45W wired fast charging, allowing it to charge up to 50% in about 30 minutes. Additionally, it supports 15W wireless charging and reverse wireless charging​ (TechRadar)​​ (TechRadar)​​ (SamMobile)​.

Does the Samsung Galaxy S24 Ultra support 5G?

Yes, the Samsung Galaxy S24 Ultra supports 5G connectivity, providing faster internet speeds and improved network reliability. It is compatible with both sub-6 GHz and mmWave 5G networks​ (TechRadar)​​ (Lowyat.NET)​.

What AI features are included in the Samsung Galaxy S24 Ultra?

The S24 Ultra includes several AI features such as enhanced photography tools, text translation, voice transcription, and the ability to summarize and auto-format notes. It also has improved AI-based battery management and performance optimization​ (Engadget)​​ (Lowyat.NET)​.

Is the Samsung Galaxy S24 Ultra worth the price?

The S24 Ultra is considered worth its price for users who need a high-end, feature-packed smartphone. It offers top-of-the-line specs, an exceptional camera system, and unique features like the S Pen. However, it is a premium device, and there are less expensive alternatives within the S24 lineup and from other brands​ (TechRadar)​​ (SamMobile)​.

What is the display quality like on the Samsung Galaxy S24 Ultra?

The S24 Ultra has a 6.8-inch QHD+ AMOLED display with a 120Hz refresh rate, delivering vibrant colors, deep blacks, and smooth scrolling. It also features Gorilla Armor Glass, which offers higher scratch resistance and better anti-glare properties​ (TechRadar)​​ (SamMobile)​.

How does the Samsung Galaxy S24 Ultra compare to the S24 and S24+?

Compared to the S24 and S24+, the S24 Ultra offers superior camera capabilities, a higher resolution display, and the inclusion of the S Pen. It also has more RAM and storage options, making it the top choice for power users​ (TechRadar)​​ (SamMobile)​.

What storage options are available for the Samsung Galaxy S24 Ultra?

The S24 Ultra is available in several storage configurations, including 256GB, 512GB, and 1TB, all of which are paired with either 12GB or 16GB of RAM, providing ample space for apps, media, and files​ (TechRadar)​​ (Lowyat.NET)​.

Are there any known issues with the Samsung Galaxy S24 Ultra?

Some users have reported issues with the camera in low-light conditions, such as noise and overexposure. Samsung is addressing these through software updates. Additionally, the extensive AI features can sometimes be overwhelming and may not always perform as expected​ (SamMobile)​​ (Lowyat.NET)​.